Grow A Better Business

Grow A Better Business reserves the right to make changes to the service provided, to allow for changes in trading conditions. These may include, but are not limited to, changes to the information provided, frequency of services offered, access to private areas of the web site.

Grow A Better Business is registered with the Data Protection Registrar (UK). Personal information you have given to us will only be used by Grow A Better Business for the purposes of administering your subscription and for research purposes. All legal rights and responsibilities are held under United Kingdom law. In the case of any dispute, you are to refer your complaint to Grow A Better Business direct.

Any breach of these terms and conditions may make you liable to prosecution under the Computer Misuse Act 1990. In addition you may incur civil liability if you damage our system or that of any third parties associated with Grow A Better Business.

Please be aware that some of our services, although facilitated by Grow A Better Business, are provided by third parties and they have very strict regulations about the use of the service, these include not using their services for the purposes of sending or creating chain letters, junk mail, spamming or anything that could be considered harrassment, libelous, abusive, threatening or harmful or the transmition of any material that could constitute a criminal offence, infringe civil liberties, or violate local, national or international laws. Any member or user of Grow A Better Business that infringes any of our third party terms and conditions will be subject to immediate removal from the forum, group or list.

Your statutory rights are not affected by any of the following store policies.

Ordering Online
Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We do not hold any of your credit card information on any part of this web site. All credit card transactions are managed by our partner, PayPal.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a cheque, or make a payment over the telephone.

Return / Refund Policy
We will exchange any goods that are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. If you have simply changed your mind, we will accept a return of goods in their original and new condition, providing you pay for return postage, in addition to this we will refund the cost of the product but not the cost of postage/delivery. All products to be returned must be carefully repackaged in their original packing.

We will refund the cost of seminars provided cancellation is made at least 48 hours in advance. Any cancellations made within 48 hours of the seminar start time will not be allowed although you will have the option to move your booking to an alternative date instead.
Delivery Information
Delivery costs are variable and are dependent on the size, weight and destination of the item. Customers can expect to receive their goods within 28 days of order depending on the delivery service chosen by the customer at the time of order.

Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints
If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly and we will reply to your letter or email within 5 working days. It will then be dealt with confidentially,and effectively.